
Support
Ordering & Shipping
Online orders placed with standard shipping may take 1 to 2 business days to process before shipping from our warehouse. (Excludes weekends & all U.S. federal holidays). Estimated delivery dates depend on location and are typically scheduled to arrive 2-6 business days after an order has shipped.
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Online orders placed with expedited shipping (Second Day & Next Day) typically ship same day for orders placed before 12 PM PST. Orders placed after 12 PM PST, will ship out the following business day. (Excludes weekends & all U.S. federal holidays).
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US Shipping Rates & Timelines:
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US LOWER 48
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ECONOMY (orders under $65): $5.00 - You can expect your order to arrive within 2-6 full business days after it has shipped.
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ECONOMY (orders over $65): FREE - You can expect your order to arrive within 2-6 full business days after it has shipped.
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GROUND: $8.00 - You can expect your order to arrive within 1-5 full business days after it has shipped.
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SECOND DAY: $15.00 - You can expect your order to arrive within 2-3 full business days after it has shipped.
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NEXT DAY: $20.00 - You can expect your order to arrive within 1 full business day after it has shipped.
US ALASKA & HAWAII
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ECONOMY (orders under $65): $8.00 - You can expect your order to arrive within 10-14 full business days after it has shipped.
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ECONOMY (orders over $65): FREE - You can expect your order to arrive within 10-14 full business days after it has shipped.
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GROUND: $12.00 - You can expect your order to arrive within 1-5 full business days after it has shipped.
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SECOND DAY: $20.00 - You can expect your order to arrive within 2-3 full business days after it has shipped.
US PO BOX, UST, APO/FPO
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ECONOMY (orders under $65): $5.00 - You can expect your order to arrive within 4-6 weeks after it has shipped.
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ECONOMY (orders over $65): FREE - You can expect your order to arrive within 4-6 weeks after it has shipped.
Please note: Expedited delivery options are not offered for all PO BOX, APO/FPO.
CANADA SHIPPING RATES & TIMELINES
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Online orders placed with standard shipping may take 1 to 2 business days to process before shipping from our warehouse. (Excludes weekends and all U.S. federal holidays). Estimated delivery dates depend on location and are typically scheduled to arrive 5-8 business days after an order has shipped. The customs processing time frame is not included in the shipping timeline estimate.
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All orders being shipped to Canada may be subject to import duties and taxes that are levied and collected during checkout. A summary of these charges will be included in the Tax & Duty fee line. The order total presented at checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
Please note: Orders that cannot be shipped direct to a Canadian P.O. Box may require our carrier to contact you at the telephone number provided during checkout to arrange pickup of your package from one of their local facilities. If you wish to guarantee a direct delivery of your package, please enter a non-PO box shipping address.
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ECONOMY (orders under C$65): C$8.00 - You can expect your order to arrive within 5-8 business days after it has shipped.
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ECONOMY (orders over C$65): FREE - You can expect your order to arrive within 5-8 business days after it has shipped.
Questions? Please contact customer service.